The 5-Star Fallacy
How Uber ruined the single-point rating system…and how we can get back to “Good”.
7 min readAug 31, 2018
Prior to the last, say, 3 years or so, when searching for and assigning ratings to services or products online, there was a universal understanding of the scale, weight, and reliability of a 3-star vs. 5-star rating. Now, I feel, this is no longer true. And I blame Uber. Well, not Uber…
